Tickets will be provided for Companions or Personal Assistants for standard adult ticket holders who require additional assistance, at no additional cost.
For those with Child and Teen tickets, a Companion or Personal Assistant ticket shall also be provided if required, at no additional cost, but the child or teen must be accompanied by a paying adult ticket holder (such adult ticket holder may be the Companion or Personal Assistant).
Please be prepared to present the relevant documentation to support your ticket request. This will be assessed on a case by case basis.
Examples of relevant documentation are as follows:
- DLA (Disability Living Allowance)
- PIP (Personal Independence Payment)
- Evidence of registered severely sight impaired (blind)
- CredAbility Access Card (with +1 icon)
- Copy of Attendance Allowance letter
- Recognised Assistance Dog ID card
- Any other relevant documentation
All documents provided must show your full name and be dated from no older than 2019.
For all access ticket queries please contact SEE TICKETS here.
The above scheme and facilities are for customers with permanent/ long term access requirements and are not for people with temporary impairments such as broken bones, healing wounds or people who are pregnant.
PA’s attending through this scheme need to be 18 years old by the start of the festival.
When you arrive at the entrance to the festival and have your tickets scanned, you will then receive your accessible wristband and your accessible lanyard. You will then have access to all of our accessible facilities. Please note you do not need to go to the Box Office to redeem these items.